- Any queries/concerns related to deliveries should be addressed to the support team ([email protected]) within 24 hrs. of the Service received by the customer.
- Services can Only Be Exchanged from the date of Payment in case of wrong Service Selected.
- Prepaid orders are not eligible for refunds (as We Sell Digital Services Once Delivered Can’t Be Returned), they will only be Exchanged after sending a query on [email protected].
- Payment refunds will be applicable only on prepaid orders in case incorrect Services are delivered.
- Adsfreelancer will not charge for replacements if wrong Services are received by the customer.
- It is mandatory to send the Screenshot of invoice & Service to further the process.
Only service exchanges are allowed. Services can be exchanged for a similar Prize.
You can Email Us at [email protected] within 15 Hours from Time Of Purchase. The details of the Exchange (Order number, Email, phone and Reason for Exchange) should be shared with the Customer Support by email.
An easy cancellation process is available for all our esteemed customers. You can cancel your Service before the Service has been Provided. Your entire order amount will be refunded in case of Online Payment.
You can cancel a Service By Sending Email To the following Email: [email protected]
Cancellation charges Rs.100 will be charged after the order is cancelled.
- Refund is provided for PREPAID orders only.
- Your refund will be initiated within 3 working days of receiving the refund request and authorization of the refund.
- Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit depends on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
MODE OF REFUND
For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.
SEO REFUND POLICY
Please note, that as long as all the work is done manually to ensure the best results and avoid any penalties that might be caused by any machine-generated involvement in key SEO activities, we DO NOT provide any refunds or money-back guarantees. This is common practice with all responsible and professional interactive marketing companies. This is also explained by the fact that the behavior of search engine robots and changes in the ranking algorithms of all major search engines remain out of our control. What we guarantee though is that your website will be optimized in compliance with the latest search engine optimization policies, using only “white hat” techniques, which in combination with our high expertise and hard work will eventually lead to a noticeable increase in rankings and traffic.
- It also should be noted that the SEO services will be automatically suspended for non-payment of the due monthly fees.
- Prior notification of this non-payment would be very much appreciated.
- A full refund will be made if you secede to cancel our services within 5 days of making the payment.
- Cancellation of any service renewal should be done 10 days prior to the start of the next billing cycle.
- If cancellations are made after the start of the billing cycle then an amount equivalent to the working hours put into the project during that month will be billable, which the clients will be entitled to pay.
- If you signed up for our services but did not make use of them then you are still entitled to pay us.
Adsfreelancer will not be liable for refund or guarantee of top search ranking under the following circumstances:
- In case of effect on SEO ranking due to changes in ranking algorithm, policies, or functionality of search engines.
- Link building, a part of SEO, is carried out based on the information you provide us.
- In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will not be any refunds or money-back guarantee.
- Adsfreelancer will not be responsible for SEO results if the client engages with any other third party SEO services.
- Number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
- Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them.
- We make no guarantee that our SEO services will show the client’s website in the top ten search rank. However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results.
- Our aim is to make your life simpler and your business more lucrative.
Adsfreelancer reserves the right to change the above refund and cancellation policy at any given point without any prior notice.